Shopilot
Shopilot
Automatically recommend products, answer questions, and convert visitors into customers - without lifting a finger.
Install on ShopifyHelp customers find exactly what they need with AI-powered product suggestions based on their questions.
Let customers add products to their cart directly from the conversation - reducing friction and boosting conversions.
Match your brand with customizable chat widget design, colors, and response styles.
Suggest better or complementary products to increase order value without manual effort.
Engage visitors at the right moment and turn indecision into completed purchases.
Communicate with customers in their preferred language for a global shopping experience.
Once installed, Shopilot automatically syncs with your Shopify store data, including products, collections, policies, and order information. Our AI analyzes this data to create intelligent responses tailored to your store.
"Do you have black sneakers under $100?"
Shopilot instantly suggests the most relevant products from your store.
Products can be added directly from chat — no extra clicks needed.
Visitors convert faster with less friction and better guidance.
"We started getting sales directly from chat within days. Customers love how fast they find products."
Last Updated: October 16, 2025
Shopilot ("we," "us," or "our") is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our AI chatbot application for Shopify.
2.1 Store Information:
2.2 Customer Interaction Data:
2.3 Technical Information:
We use the collected information to:
We do NOT sell, rent, or trade your data. We may share information only in the following limited circumstances:
We implement industry-standard security measures to protect your information:
We retain data only as long as necessary:
You have the right to:
For users in the European Union, we comply with GDPR requirements:
California residents have additional rights under CCPA:
We use essential cookies to:
You can control cookies through your browser settings.
Shopilot is not intended for children under 13. We do not knowingly collect information from children. If we discover such data, we will delete it immediately.
We may update this Privacy Policy occasionally. Significant changes may be notified, but we are not obligated to do so in every case. Please review it periodically.
For privacy-related questions or to exercise your rights:
Last Updated: October 16, 2025
By installing, accessing, or using Shopilot ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
To use Shopilot, you must:
3.1 Grant of License: We grant you a limited, non-exclusive, non-transferable, revocable license to use Shopilot for your Shopify store.
3.2 Permissions: By installing the App, you grant Shopilot permission to:
These permissions are strictly limited to functionality required for delivering the App's services as described.
4.1 Pricing: Shopilot offers various subscription plans. Current pricing is available in the Shopify App Store and within the app.
4.2 Billing: Subscription fees are billed through Shopify's billing system. By subscribing, you authorize Shopify to charge your payment method.
4.3 Free Trial: We may offer free trial periods. After the trial, you will be charged unless you cancel before the trial ends.
4.4 Refunds: Refunds are handled on a case-by-case basis. Contact [email protected] for refund requests.
4.5 Price Changes: We reserve the right to modify pricing with 30 days' notice to active subscribers.
You agree NOT to:
6.1 Uptime: We strive to maintain 99.9% uptime but do not guarantee uninterrupted service.
6.2 Maintenance: We may perform scheduled maintenance with advance notice when possible.
6.3 Service Changes: We reserve the right to modify, suspend, or discontinue any part of the service with 30 days' notice.
Important limitations of AI-powered chatbots:
Your use of Shopilot is also governed by our Privacy Policy. By using the App, you consent to our data practices as described in the Privacy Policy.
9.1 Our IP: All rights, title, and interest in Shopilot, including software, algorithms, designs, and trademarks, belong to us.
9.2 Your IP: You retain all rights to your store content, products, and customer data. You grant us a license to use this data solely to provide the service.
9.3 Feedback: Any feedback or suggestions you provide may be used by us without compensation or attribution.
10.1 AS-IS Service: Shopilot is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
10.2 No Warranties: We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
10.3 Liability Cap: To the maximum extent permitted by law, our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
10.4 Exclusions: We are not liable for:
You agree to indemnify and hold harmless Shopilot and its affiliates from any claims, damages, or expenses arising from:
12.1 By You: You may cancel your subscription at any time through your Shopify admin panel.
12.2 By Us: We may suspend or terminate your access if you:
12.3 Effect of Termination: Upon termination, your access will cease, and your data will be deleted per our Privacy Policy.
13.1 Informal Resolution: Before filing a claim, contact us at [email protected] to resolve disputes informally.
13.2 Arbitration: Any unresolved disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.
13.3 Class Action Waiver: You agree to resolve disputes individually and waive the right to participate in class actions.
13.4 Governing Law: These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
We may update these Terms from time to time. If changes are material, we may notify you via email or app notification. Your continued use of the App after such updates constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
Shopilot complies with all Shopify App Store requirements and Partner Program Agreement terms.
16.1 Severability: If any provision is found invalid, the remaining provisions remain in effect.
16.2 Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and Shopilot.
16.3 No Waiver: Our failure to enforce any right does not constitute a waiver of that right.
16.4 Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations.
For questions about these Terms:
Our support team is ready to assist you with any questions or issues.
📧 Email: [email protected]
Install Shopilot and let AI handle your sales conversations 24/7.
Install on Shopify